Whom should I contact if I have a problem using my Prescription Discount Card?

Customer support phone numbers are located on your card and displayed at the top of this website. Call the pharmacy help line or the Discount Drug Network Customer Support numbers IMMEDIATELY if you have any troubles using your card. We’re happy to help support you!

Some pharmacists aren’t familiar with Discount Drug Network’s FREE Prescription Discount Card Program even though their company participates. If they are unfamiliar, simply ask them to enter the Rx BIN and GROUP numbers on your card into their computer as “secondary insurance”. This way they can price the prescription with both your insurance card and the Prescription Discount Card – and get the best price.

You may also report your issue here on the form below.  We will work to resolve the issue with the pharmacy right away and we will contact you as soon as it is resolved.